Question 1

How do I verify a Florida contractor's license?

Accepted Answer

Every contractor listing on Call Charlie includes license data from the Florida Department of Business and Professional Regulation (DBPR). You can verify any contractor's license directly on our site by checking their profile page, or by visiting the official DBPR license verification portal at myfloridalicense.com.

Question 2

What is a Public Record Score (P.R.S.)?

Accepted Answer

A Public Record Score is Call Charlie's proprietary trust metric calculated from publicly available DBPR data under Florida Statutes § 119.01. It factors in license status, license type, years licensed, disciplinary history, and business registration status via Sunbiz. P.R.S. is informational only — it is not an endorsement or guarantee.

Question 3

What types of contractors are listed?

Accepted Answer

Call Charlie lists DBPR-licensed contractors across six major trade categories: General Contractors, Electricians, Plumbers, HVAC Contractors, Roofers, and Pool/Spa Contractors. All listings are derived from public DBPR license records for the state of Florida.

Question 4

Is Call Charlie free to use?

Accepted Answer

Yes. Searching for contractors on Call Charlie is completely free for homeowners. Every contractor gets a free public profile generated from DBPR records. Licensed contractors can claim their profile to add business details, respond to reviews, and access enhanced visibility features.

Question 5

How do I find contractors in my city?

Accepted Answer

Call Charlie covers 576 Florida cities across all 67 counties. Navigate to your city's contractor hub page to see all licensed contractors in your area, filtered by trade. You can also browse by city, browse by trade, or search by license number.

Question 6

How do I claim my contractor profile?

Accepted Answer

If you're a DBPR-licensed Florida contractor, your profile already exists on Call Charlie. Visit callcharlie.co/claim/ to claim your listing. Claiming is free and lets you add business details, photos, service descriptions, and respond to reviews.

Question 7

Where does Call Charlie get its data?

Accepted Answer

All contractor data comes from the Florida Department of Business and Professional Regulation (DBPR) public license records, accessed under Florida's Public Records Law (F.S. § 119.01). Business registration data is cross-referenced with Florida Division of Corporations (Sunbiz).

Question 8

Does Florida require contractors to be licensed?

Accepted Answer

Yes. Under Florida Statute 489, contractors performing work valued over $1,000 must hold an active license issued by the DBPR Construction Industry Licensing Board. Working without a license is a criminal offense in Florida.

Question 9

How do I report an unlicensed contractor?

Accepted Answer

Report unlicensed activity directly to DBPR via their online complaint portal or call 850-487-1395. You can also report an issue to Call Charlie if you believe a listing contains incorrect information.

Question 10

Can I request my data be removed?

Accepted Answer

Call Charlie displays publicly available DBPR license records under Florida's Public Records Law. If you believe your listing contains an error, submit a data request and we'll review it. Public license data published by DBPR cannot be suppressed, but we can correct inaccuracies in how it's displayed.

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